Ordering Your Cake
- Kathy's Kreative Kakes is open Wednesday through Saturday 10:00 AM - 5:00 PM and Sunday 9:00 AM-10:00 AM.
- To ensure a successful outcome of your cake order, submit orders within 7 days of the due date. For special orders (less than 7 days), contact Kathy's at (650)-348-5253 to arrange an agreeable time and date.
- The price of your cake will range according to the number of people you want to serve, the cake flavor, filling and complexity of the design.
- There is a charge for delivery determined by distance and amount of set-up (if any).
- You may also order online or print out a PDF* file and fax it to us at (650) 348-5822.
- We require a deposit of half the total amount of your cake at the time it is ordered.
- We prefer cash but we also accept checks, Visa, MasterCard, Discover and American Express.
- Phone Orders require a credit card number to secure the order.
- When you pick up a phone order cake, you may pay by credit card, check or cash.
- Pick up your cake at or anytime after the time specified on your order (until 5:00 PM).
- There is a $10.00 charge on all cake cancellations and a $20.00 charge on all bounced checks.
- WE CAN DELIVER FOR A CHARGE - PLEASE INCLUDE REQUEST WHEN PLACING ORDER
- Our range spans San Jose to San Francisco and the East Bay. You must supply us with a MAP.
- PLEASE HANDLE YOUR CAKE CAREFULLY! Set it on the floor
of your car or in the trunk, NOT ON THE SEAT! Do not leave your cake out on a hot day or it might melt.
- Once your cake leaves our bakery, it is your responsibility. Signing your order removes liability from Kathy's Kreative Kakes. Refunds are given in gift certificates only.
|*You will need Adobe Acrobat Reader to view and/or print the PDF file. Click on the "Get Acrobat Reader" button to download a version.